Oh yeah......I had Webscribble host my site too for awhile.......only because I didn't know any better. Many months of being totally pissed off because my site was down, I lost my members due to the database getting reset, un-answered support tickets, they never answer their phones......etc. Oh, I feel your pain! I got smart one day and did some serious google searching for other hosting companies. The 2 I listed below are companies I have first hand experience with. Hosting isn't gonna get any cheaper than these guys. The customer support of both companies listed below is almost as "Top Notch" as Paul is for us when we need help. On a scale of 1- 10, I give both of these companies a 10.
I give Paul an 11 for his customer support
I've been with this company for awhile now and I never had any down time.

http://www.hosting24.com
Extremely Cheap for alot of hosted space. A+ Customer Service Support. This hosting company puts the brothers at Webscribble to shame!!!!
Theres even a Free Hosting company I would recommend that would put the Webscribble brothers to total shame..............

..........and they have A+ Customer Support too......they don't support SSL Certs.........