Registration Confirmation email not received by AOL members

Have A Bug With Your Webdate Script. Ask For Help Here.

Registration Confirmation email not received by AOL members

Postby jubiso on Tue Aug 12, 2008 11:49 am

Hi,

I am having an issue with people who have AOL email accounts (someone@aol.com). They do not receive the Registration Confirmation emails sent automatically by the site.
I contacted AOL and they assured me that I am not on any Blacklists. They say (and my hosting company says the same) that the issue is with the Headers of the emails. The received from info is: Received: from nobody by gs15.inmotionhosting.com with local (Exim 4.68)
(envelope-from <nobody@gs15.inmotionhosting.com>)
, which is the hosting company, as opposed to my site. Also the return path is: Return-Path: nobody@gs15.inmotionhosting.com.

The thing is that I am on a shared server and cannot control this, or can I? Can anyone help me? Maybe there is a way to modify the mail.lib file and correct the issue.
jubiso
 
Posts: 13
Joined: Mon Mar 17, 2008 4:58 pm

Re: Registration Confirmation email not received by AOL members

Postby paul on Thu Aug 14, 2008 8:40 pm

Near line 114

in the file smartway/lib/mail.lib

you find where the headers are set:

Code: Select all
$headers = "From: $sFrom\r\n".
                 "Reply-To: $sFrom\r\n".
                 "X-Mailer: $site_title\r\n";
   if ($send_html_emails)
   {
      $headers .= "MIME-Version: 1.0\r\n";
      $headers .= "Content-Type: text/html; charset=ISO-8859-1\r\n";
   }



you could try hardcoding your from by taking out $sFrom and putting in your email... also can hardcode your site title by taking out $site_title and putting in your site title.

these variables should be set by the admin contact and site title you have setup in your smaryway admin area.

have you checked your site title and email in the admin area?

Paul
User avatar
paul
Site Admin
 
Posts: 264
Joined: Sat Jan 26, 2008 7:30 pm
Location: Newington,Ct,USA

Re: Registration Confirmation email not received by AOL members

Postby jubiso on Tue Sep 09, 2008 9:26 pm

Thanks Paul,

Actually it was a problem with my host. They had to switch me to another server and now all is OK.
jubiso
 
Posts: 13
Joined: Mon Mar 17, 2008 4:58 pm


Return to Have A Bug? Ask For Help Here

Who is online

Users browsing this forum: No registered users and 5 guests

cron